Hotel Triton is committed to providing a safe and comfortable environment to our guests and team members. There are many concerns surrounding travel during these difficult times, and by closely monitoring the Centers for Disease Control and Prevention and World Health Organization's statements regarding COVID-19, following their guidelines as well as those from local health departments, we have put into action new healthy and safety protocols to bring you peace of mind.
Reducing and Preventing Transmission:
• Plexiglass barriers have been installed at our front desk, and tap-to-pay credit card solutions available to eliminate contact.
• Physical distancing markers and signage posted in public areas.
• Hand sanitizer and wipe stations placed in high traffic areas, including elevator landings for use with each call and floor level buttons.
• All staff are required to wear personal protective equipment.
• Guests are required to wear face masks while in hotel public areas, including guest room hallways.
Cleaning and Sanitation:
• Electrostatic sprayers are the newest adoption for sanitizing our guest rooms on both hard and soft surfaces.
• Deep and frequent cleaning on high touch points in guest rooms, public areas and restrooms.
• Our staff is trained on COVID-19 cleaning protocols, following the standards and guidelines of local/federal health authorities.
• Cleaning and disinfection for each guest room prior to arrival and upon departure, in addition to a 24 hour grace period in between guests when possible.
• Door seal sticker to indicate guest room has been sanitized and unentered since cleaning.
Technology
In the next few months, we are introducing new systems to ensure minimal contact while continuing to provide exceptional service. This includes:
• Automatic doors for touchless entry and exit.
• Mobile check-in to support contactless arrival and departure experience.
• Keyless guestroom entry.
• Mobile remote control app will be available to enjoy guestroom entertainment and services.
Continuing to Do Our Part
In addition to dedicated efforts towards practicing and promoting social distancing, increased frequency and intensity to our cleaning protocols, Hotel Triton will continue to closely monitor developments around COVID-19 and evaluate additional measures to support our customers and communities as needs arise.
Given the health and safety risks posed by COVID-19, we ask all guests to review your local authorities' travel guidance and health advisories related to this outbreak. For more information, please refer to the Centers for Disease Control and Prevention, the US State Department, or the City and County of San Francisco COVID-19 advisory pages.
